Frequently Asked Questions

How do I book a service?

Register an account, log in, go to the Services page, select the service you need, and click "Book Now". Fill in the required details and submit your booking request. You can track its status from your dashboard.

Can I apply for services online from home?

Yes! Many of our services support online applications. Go to the "Apply Online" section after logging in, select a service, fill in the form, upload required documents, and submit. The admin will process your application and you can download the result from "My Applications".

What documents do I need to carry for in-person services?

Document requirements vary by service. Check the service details on our Services page or contact us for specific requirements. Generally, a government-issued photo ID is required for most services.

How does the wallet system work?

You can recharge your wallet from the Wallet page. After logging in, enter an amount, scan the UPI QR code, enter the UTR number, and submit. An admin will verify the payment and approve it. Once approved, the amount is credited to your wallet. Paid services deduct the fee from your wallet balance.

How can I check my booking status?

You can check your booking status from the "My Bookings" page after logging in, or use the "Booking Status" page with your booking ID without logging in.

What are your working hours?

We are open Monday to Saturday, 8:00 AM to 8:00 PM. Sunday is a holiday.

How do I contact support?

You can reach us via phone at +91 98765 43210, email at info@csccyberhub.in, or visit our center at 123, Main Road, Near Bus Stand, City - 110001.