Our policy regarding refunds and cancellations.
Service fees charged on our platform are for the processing and delivery of digital services. Once a service has been processed or delivered, the fee is non-refundable.
Wallet recharges are non-refundable. However, the wallet balance can be used to pay for any of our paid services. Unused wallet balance will remain in your account indefinitely.
If a payment is deducted but the service is not delivered due to a technical error on our end, a full refund will be processed within 5-7 working days. Please contact our support team with the transaction details.
If you cancel a booking before it is processed by our team, a refund may be issued at our discretion. Once processing has begun, cancellations are not eligible for refunds.
If incorrect information is provided by the customer resulting in failed service delivery, no refund will be issued. Customers are responsible for verifying all information before submission.
Approved refunds will be credited to your wallet balance within 5-7 working days. For refunds to the original payment method, processing time may vary based on the payment gateway.
If you believe you are entitled to a refund not covered by this policy, please contact us at info@csccyberhub.in. We will review your case and respond within 3-5 working days.
For refund-related inquiries, contact us at info@csccyberhub.in, call +91 98765 43210, or visit our center.